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Create and dispatch business documents efficiently

Output Management

What does modern output management achieve?

Company-wide document processes 
Today, output management comprises the entire document process from assigning the tasks and creating the documents all the way to their output and archiving. 

High-quality customer communication 
Output management produces and processes high-quality, individualised business documents for successful customer communication.

All business documents under control 
Whoever can process all business documents together attains the highest efficiency level. To surmount the interfaces that arise extensive document analyses and capturing procedures are often employed. 

Multi-channel output  
Output management supports the trend towards electronic documents and automatically uses electronic and physical output channels.  

Decisive contribution to market success 
Without the technical and und organisational services of an output management system, building up and maintaining individual customer and business relationships would be unconceivable in the long term.
 

Text Management

What role does text management play?

Quality in - quality out
Only high-quality customer communication ensures lasting business success. It is the task of text systems to produce individualised correspondence in the correct form with the correct content on the required medium.   

Process-controlled production  
"The most cost-effective way to write a letter is not to write it ... "
... but rather let it be personalised, formulated and produced via automated processes – on time, in the required quantity and in any format.   

Usability counts
Only when users "feel comfortable" with the system are they motivated and work efficiently. Just like the administrators who easily master even complex document templates processed with intelligent design tools.  

Corporate Output Management
A comprehensive, company-wide document service reduces the interface problems to OMS dramatically and eliminates them altogether when both components form a common system and are completely integrated organisationally and technically.  

  

News
07.02.2011

Value Team Italy is new business partner

Excellent start for the k&w branch office in Milan with the first large order.

more
17.12.2010

Collaboration with innovas bearing fruit

Enhanced private health insurance solutions have gone into production.

more

SAP Interface

for all enterprise documents

more

References

"What matters is the right partner!"
The HUK Coburg insurance company about our joint project work.

"This is the beginning of a new text age."
Holger Kast, project manager ivv, on the introduction of the new target platform text processing and OMS for 8ooo users.  

Show references

 

 

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