"The most cost-effective way to write a letter is not to write it ...
... but rather let it be generated by an intelligent system."
Our Boss
Corporate Output Management
Output Management with Integrated Text Processing
The Challenge
Optimising the systems how business documents are created and processed is a highly topical subject:
- Providing the most diverse document types with strict corporate design and compliance requirements
- Coping with the increasing need for communication - simultaneously on different channels
- Best possible support for employees in the daily business
- Operating diverse source systems
- Reducing print and dispatch costs
- Using technologies oriented towards the future
The Chance
Business Documents: considerable cost factor on the one hand, but the most important link to the client on the other hand. Whoever meets the content and formal quality requirements – formulated by the CRM – strengthens customer ties, wins new customers and asserts himself permanently on the market. Conclusion: Whoever has a modern IT system, which produces, processes and delivers to the customer cost-saving, high-quality customer correspondence, is one step ahead in the competition.
The Solution
With the text processing M/TEXT CS and output management system M/OMS, you have such a comprehensive company-wide solution
- to create and output all the company documents
- with perfectly coordinated software components for the entire document process - from centrally administrating the document templates and creating documents to output and dispatch
- with all the functions of a company-wide output management system. These include controlling all output channels like central or de-central print output, e-mail, archive etc., optimising postage and dispatch to minimise dispatch costs.
An investment in the future that not only saves enormous costs, but also enables customer communication on a high-quality level. The „dawn of a new text age“, as a customer aptly put it.
Technology set for the future
With the product generation 6, M/TEXT CS 6 and M/OMS 6 set off into a new age. The products were redeveloped as Java EE applications using cutting edge software technology and use standards established in the market (e.g. Eclipse for the design environment).