The Series M/ enables you to optimize the customer communication out of your SAP solution. The target group-specific, up-to-date customer communication management of the Series M/ ensures a successful customer journey.
But how does that work?
Irrespective if printed documents, e-mails, SMS, ... the Series M/ ensures that the recipient is addressed on his or her preferred channel, either portal, app, print, archive, etc. From an entrepreneurial point of view, the Series M/ thereby solves two essential challenges:
Because only with the assistance of a professional Customer Communication Management system (CCM) such as the Series M/ you will be able to achieve the essential business objectives:
Reusability prevents redundancies
Central resources ensure lower maintenance efforts
Separation of content and layout provides flexibility
Individual workflows and plausibility checks reduce the susceptibility to errors
Fillable documents and eSignature solutions optimize your business processes
Perfect individual customer approach - by using all available data
Precisely fitting, understandable and appealing communication
Customer approach on the channel that the recipient prefers
An unique appearance that creates trust - the system ensures compliance with the corporate design
Set the course for the future with state-of-the-art technologies: Template design according to the declarative principle and WYSIWYG while typing
Native support of the formats ZUGFeRD and XRechnung
Simple creation of completely accessible documents
Dynamic HTML5 documents in responsive design
I'm Felix Bosch, your contact for optimizing customer communication out of SAP.
I can share a lot of interesting practical information about the interaction between CCM and SAP with you - just write to me: felix.bosch(at)kwsoft.de
Or give me a call: Tel. +49 761 8852 235
The following is about the unique advantages of the Series M/ and the special services offered by kühn & weyh or in other words:
You benefit from the fact that kühn & weyh fully concentrates on its core competence Customer Communication Management. As a result, we have not only achieved technological market leadership, we also offer you the most crucial requirements for the successful realization of your project:
Know-how based on over 40 years of experience in optimizing customer communication
Competent consulting and cooperation based on partnership - this is our proven principle
Whether standard solution or individual requirements - our experienced consultants will provide the right solution for you
Top-class partners complement the Series M/ in the area of SAP and have the appropriate solution expertise at their disposal
The Series M/ offers you as a comprehensive solution from content composition to output management all possibilities from a single source
In any operating mode: dark - batch - interactive
Multitenancy and multilingualism lay the foundation for a wide variety of use cases
Different data structures can be synchronized via mapping
Available in the cloud or on premise
The Series M/ integrates seamlessly and SOA-compliant into your existing IT landscape
As a CCM specialist, we attach great importance to open interfaces and loose coupling
Interfaces to version management systems, LDAP for role management and single sign-on via JAAS
Simple integration with SAP - time-consuming programming in SAPScript or Smart Forms is completely eliminated
And that is what the customer reports:
"As part of our SAP implementation, it was important to us to integrate the products of the Series M/ SOA-compliant. Using the well-structured and easy-to-implement web service interface, this worked so quickly and smoothly that even the responsible SAP consultant said: 'Connecting an OMS including document creation has never been so easy!' You can simply rely on the document know-how of the Freiburg company."
Ernst Thiel, Head of IT, Grundeigentümer Versicherung i.R.
After all, these are good prospects for successful customer communication in the future! I look forward to speaking with you about this, simply contact me!
felix.bosch(at)kwsoft.de
Phone +49 761 8852 235
