conet Solutions GmbH (formerly Babiel GmbH) supports its customers as a dedicated digitalization partner in the development and highly available operation of digital infrastructures for customer and citizen experience management. As part of the conet Group, which has been active in the market since 1987, the company now offers a comprehensive range of services, from consulting and software development to secure IT operations. In this way, conet supports customers in the defense, public sector, and enterprise sectors in successfully implementing their digital transformation.
In conet’s Customer Communication and Output Management business unit, consultants are specifically certified in Serie M/ and M/TEXT TONIC products and bring the experience of converting over 75,000 document templates. Conet supports its customers in all phases of their Customer Communications project – at selected points or comprehensively end to end – from conception to secure operation:
Conet focuses on the operation of digital customer communication solutions. Their customers have the highest demands on the operation of their systems. The systems are operated exclusively from Germany. Always compliant with DSGVO, GDPR and completely secure, certified according to IT-Grundschutz of the BSI since 2007. Both the conet data centers and the underlying processes and services are audited annually by the German Federal Office for Information Security (BSI). On request, the services are provided 24/7 ITIL-compliant at the Düsseldorf location. This offer is used, for example, by the systems of the federal governments and ministries of Germany and Austria.
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