Switching to a new CCM platform is a strategically important project. Existing templates, processes, and integrations must be migrated without disrupting ongoing operations.
kwsoft® supports you throughout the analysis, planning, and implementation of your migration project – from individual template repositories to the complete modernization of your customer communications. For larger projects, additional flexible nearshoring capacity is available through kwsoft® Poland.
We create transparency regarding the scope, complexity, and migration effort of your existing resources.
Where possible, we use semi-automated migration approaches to efficiently transfer existing content to the Serie M/.
Migration is more than simply transferring content. Together, we reduce redundancies and modernize legacy content structures.
Through kwsoft® Poland, additional specialists are available for migration, quality assurance, and post-processing activities.
Migrations involve far more than replacing software. A structured approach creates transparency, reduces risks, and delivers predictable results.
Migrations involve far more than replacing software. A structured approach creates transparency, reduces risks, and delivers predictable results.
The focus is on replacing the existing system quickly and securely. Processes and integrations remain largely unchanged and are connected to the new platform.
Migration can serve as the foundation for fundamentally improving communication processes, channels, and technologies. This creates the basis for omnichannel communication, digitalization initiatives, and future AI applications.
Migration projects are often constrained less by technology than by available resources.
Through our subsidiary kwsoft® Poland, we provide additional capacity for migration projects. These teams have extensive CCM experience and excellent German and English language skills.
This enables even large template repositories to be migrated efficiently and predictably.
In general, we support migrations from a wide range of CCM and document generation systems. During the analysis phase, we assess effort, risks, and potential automation opportunities.
Whether you are planning a 1:1 replacement, a comprehensive modernization initiative, or support for migrating large template repositories, we accompany your project with experienced consultants, specialized partners, and scalable nearshoring capacity.
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