Analyst Ratings

How independent analysts evaluate us

How our solutions are assessed in terms of innovation, functionality, and market position

Our CCM solutions are regularly evaluated by leading analyst firms and positioned in independent market studies. These assessments confirm what our customers experience every day: A technologically leading CCM solution is built on innovation, experience, and a consistent customer-first approach.

The analyst reports provide organizations with valuable guidance when selecting a Customer Communication Management solution.

QKS Group SPARK Matrix™

kwsoft® has been recognized as a Leader in the SPARK Matrix™: Customer Communications Management by QKS Group. Our solution achieved outstanding ratings in both Technology Excellence and Customer Impact.

The SPARK Matrix™ evaluates and benchmarks the leading providers of Customer Communications Management (CCM) solutions. QKS Group is a global analyst and advisory firm that helps organizations make informed, data-driven business decisions

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Aspire Leaderboard

We are part of the CCM-CXM Technology Vendor Aspire Leaderboard. The Aspire Leaderboard is an independent evaluation and benchmarking platform operated by Aspire Customer Communications Services. It analyzes providers of Customer Communication Management (CCM) and Customer Experience Management (CXM) solutions and positions them within a dynamic ranking model. The evaluation is based on two primary criteria: Capabilities (the performance of the solutions and the company) and Strategic Direction (vision, innovation, and future strategy).